Using this website
Welcome to Milka Milk Chocolate, an independent online retailer featuring Milka and related confectionery products. The site is not the official website of Milka or Mondelēz International. By using this website, you agree to use it lawfully and to provide accurate account and order information.
Products and availability
Product photographs, weights, regional packaging, availability and descriptions may change. Packaging received may differ in language or artwork from a photograph. Always check the actual supplied product for ingredients, allergens, storage and best-before information. Products marked out of stock cannot be ordered until stock is confirmed.
Prices and orders
Prices are shown in the currency displayed on the product or at checkout, normally USD. Any applicable delivery charges, taxes or additional fees should be reviewed at checkout or confirmed before order fulfilment. Submitting an order does not guarantee acceptance if an item is unavailable, a price is erroneous or payment cannot be verified. We will contact you about material order changes.
Payments
Available checkout methods may include manual bank transfer, Zelle, Apple Cash, Cash App, Chime and Venmo. Manual-payment orders remain on hold until funds are verified. Follow only the instructions provided through our official checkout or verified customer-support channels. Do not send passwords or payment login credentials.
Shipping and delivery
Delivery options depend on the destination, current carrier availability and checkout configuration. Any indicative delivery date is an estimate rather than a guarantee unless expressly confirmed. Please read our Shipping Policy and Shipping information before purchasing. Import charges or other destination-specific requirements may apply and should be confirmed for international orders.
Returns, cancellations and consumer rights
For order concerns, follow our Refund Policy or email info@milkamilkchocolate.com. Nothing on this page excludes any rights that cannot lawfully be excluded under applicable consumer protection laws.
Brand names, site materials and liability
Milka, Cadbury, Oreo and other brand names are trademarks of their respective owners. Website content is informational and not a substitute for the ingredient and allergen information printed on a product’s physical wrapper. We aim for accurate information but cannot promise that every page is free from errors. Rights and remedies under applicable law remain unaffected.
Customer service
For questions about orders or these terms, contact info@milkamilkchocolate.com or our contact page.
Wholesale customers and trade enquiries
Business orders or case-quantity enquiries may require a separate quote covering products, quantities, pricing, destination, payment and transport. Confirmed written terms for a particular wholesale order should be reviewed before payment.
Customer accounts and security
Keep your account login details private. Contact customer support if you suspect unauthorized account activity or encounter an unexpected request to change payment information.